FAQ
Do you ship overseas?
At the moment, we only ship within the US.
How long will it take to get my orders?
All orders are dispatched within 1-2 business days. Shipping usually takes 3–14 business days. You’ll receive a tracking code as soon as your order ships.
How do returns work?
Just email us at support@modernsways.com or use the contact form. Our team will guide you through the return process.
What size should I get?
Our size chart follows standard sizing. If you’re unsure, we recommend selecting 1 size up.
Can I track my order?
Yes, we’ll send a tracking number once your order is shipped. You can also check the status on our tracking page.
How do I contact someone?
For any help, feel free to email support@modernsways.com or use our contact page.
Can I change or cancel my order?
We process orders quickly to ensure fast shipping, so changes or cancellations are only possible within 1 hour of placing your order. Please email us at support@modernsways.com as soon as possible.
Why is my tracking number not working?
Tracking numbers may take up to 72 hours to update once the package has been shipped. If it hasn’t updated after 3 business days, feel free to reach out to our support team.
What if my item arrives damaged or incorrect?
If your item arrives damaged or you received the wrong item, please contact us within 7 days of delivery. We’ll make it right by offering a replacement or refund.
What if my item arrives damaged or incorrect?
If your item arrives damaged or you received the wrong item, please contact us within 7 days of delivery. We’ll make it right by offering a replacement or refund.
Do you restock sold-out items?
Some of our most-loved styles may be restocked, but many are limited edition. We recommend signing up to our email list to get notified about restocks and new arrivals.
